Why couldn't I enroll with VIP Preferred?
Enrolling with VIP Preferred® is a simple and quick process, and it requires a valid driver's license or a state-issued photo ID. The payment processor will verify your driver's license or ID number.
If there is a mismatch with the information provided on your gaming account, then unfortunately, the enrollment will not be successful and you will need to contact VIP Preferred® at 1-800-500-1973 for further assistance.
To ensure a smooth experience, please ensure that you correctly enter your bank account and routing numbers. We're here to help if you have any questions!