We'll take you step-by-step on how to uninstall the plugin from your device.

1. Ensure you are logged in to an account on your Mac that has administrative rights.
2. Open your Applications folder (usually on the far left of your dock).
3. Drag the programs ‘GeoComply Browser Plugin Client,’ 'Bally Bet Sportsbook & Casino Geolocation,' and/or 'Player Location Check' to the Trash. This may be in the folder for the browser that you use (Safari, Google Chrome, or Firefox).
4. If you have multiple versions of GeoComply, please ensure all are sent to Trash.
5. To complete the uninstallation, empty the trash by right-clicking on the Trash and selecting Empty Trash.
6. Restart your Mac. 

Once you have logged back in, please clear the temporary internet files from your web browser. Then head into one of our games, and you should be prompted to download the geolocation plugin again. If you need any further assistance, please contact our Customer Support Team.